1. Introduction
Sailbe ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Data We Collect
We may collect the following categories of personal data:
- Identity data: name, username, date of birth
- Contact data: email address, phone number, billing address
- Usage data: pages visited, search queries, booking history
- Technical data: IP address, browser type, device identifiers
- Payment data: processed securely via third-party payment providers
3. How We Use Your Data
We use your personal data to provide and improve our services, process bookings and payments, send transactional and marketing communications (where consented), comply with legal obligations, and prevent fraud and ensure platform security.
4. Data Sharing
We do not sell your personal data. We may share data with operators and agencies necessary to fulfil your booking, trusted third-party service providers, and legal authorities when required by law.
5. Cookies
We use cookies and similar tracking technologies to enhance your experience, analyse platform usage, and serve relevant advertising. You can manage cookie preferences through your browser settings.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. You may request deletion of your data at any time.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, as well as the right to data portability and to withdraw consent. To exercise these rights, contact us at privacy@sailbe.com.
8. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform. Continued use of our services constitutes acceptance of the updated policy.
10. Contact
For privacy-related enquiries, please contact our Data Protection Officer at privacy@sailbe.com.